» FaQs

Some Questions and Answers about Company Services!

1. How can we buy from Nanba Sports?
Simply let us know the reference number of products on our website OR send us physical sample, pictures, details etc by e-mail, fax, courier. Upon receipt we will contact you as soon as possible please.

2. What is delivery time of shipment?
Usually we dispatch the trial orders within 1/2 weeks time, other shipments in about 3/4 weeks, however, time of quantity shipment depends upon order volume. Let's discuss with one of our sales manager about delivery time for your order.

3. How long does shipment take to reach from the date of dispatch of goods?
Air-mail registered package: 7to 10 working days to U.S.A, Canada & Australian destinations. 6 to 8 working days to U.K, Japan, Middle East and Europe. DHL takes 3/4 working days to all destinations.

4. Where can I find information on shipping cost?
Please click on 'Shipping Cost' icon on left hand down scroll for details.

5. Where can I find information regarding to payment transfer?
Please click on 'Payment Transfer' icon on left down scroll for details.

6. Give us some packaging details?
Usually each and every Product is packed in polyethylene bags, and then these Products are packed in card board boxes to send you directly. Special packing instructions are also be followed on request please.

7. Return Policy?
Nanba Sports products have defect free guaranty for a long time, however, if there is any defect in any product that you are not satisfied, please contact within 15- days of receipt of goods in it’s original packing, so that we make necessary arrangements for replacement of product. Refund is also available if you won't require product any more. Please be noted we will only refund to the bank routine through which payment is being received. No other bank or source will be used for refund to avoid any inconvenience.

8. Samples Service?
We offer best sample services to all our old and new clients for quality evalution. For this they need to pay both for samples and courier charges please. WE DON'T SUPPLY FREE OF COST SAMPLES.

9. What is method of Payment?
Our preferable way is Bank Wire Transfer. Please click "Payment Transfer" for details.

10. What is minimum quantity order?
We have no minimum order quantity. You can order per your convenience.

11. Do you do credit?
We don’t do credit to all new and old customers due to some severe past experiences. However, if the order is bulk we are happy to deal via bank irrevocable LC for the security of both parties.

12. What is your Credibility?
We do have world-wide clients, some of them are direct queen suppliers in UK (by the appointment to her Majesty) and some are of Group of Companies and leading Importers. If any client needs to confirm about our products, services and credibility references can be provided on request prior to start business with Nanba Sports for which inquired company needs to provide complete details about its standing, however, we some time refuse these references due to any doubt or suspicion.

13. We got less price from another company, would you please beat their price?
We can not vouch for the quality of items or services you will receive from another company and therefore we don’t attempt to match or beat their prices. Our pricing is based on many factors, and we strive to price items fairly and competitively. We take great pride in our quality product and services quality, and hope that pricing is not the only thing that is essential to our customers when they make purchase. Saying “Gold is never sold at the price of silver but by putting it’s color on it” .

14. How do you deal with your orders?
Upon receipt of payment we schedule all orders to their relevant Manufacturing Depots and confirm delivery date to customers. We generally send a picture by e-mail for approval prior to production.

15. What is Timeline for your badges orders?
1. Artwork/design provided (by e-mail jpeg, original sample by post etc).
2. Quote is provided and appropriate recommendations is provided (i.e. size /design).
3. Quote accepted.
4. Sample produced and image is sent to you for approval. If any alternation advised, we make the changes again and to re-send.
5. Upon approval delivery time is confirmed and order is enlisted from admin depot in manufacturing depot.
6. Request to transfer payment.
7. Upon receipt of payment, we start manufacturing of your order.
8. Please note delivery time starts from the date we receive payment.
» To get a quote on an existing design send the quantity, size, product, type and graphics as an emailed JPEG / by Fax / by post. We may ask for more details, but for most badges this is enough to return a prompt quote on a range of quantities.

16. Is there any idea about possible shapes in badges?

17. I have looked at your website, but I did not see what I am looking for?
Products displayed on our website are a very few out of our vast range that we have. We deliberately don't display all of our produts at our online website due to two reasons, firstly some of our clients requrest not to show their products online and secondly to avoid undue competition. These are examples, just a show-room & an outlook to our clients about our work. If you don't see what you are looking for please contact us we will be grateful to assist you. We attend both old and new clients with same attention!!!

17. Do you have a printed catalogue please?
Yes, we do have a printed catalogue that shows our wider range. Please contact for details.